1. Introduction

SalesBop ("we," "us," or "our") is an innovative platform committed to providing sales teams with Artificial Intelligence (AI)-powered coaching and actionable insights from their sales call recordings. Our software aims to transform the way sales teams perform and learn, optimizing success rates and driving business growth.

At SalesBop, we understand that privacy is a fundamental human right, and we are committed to protecting and respecting the privacy of our users. This Privacy Policy outlines the types of personal information we collect from our users, how this information is used, and how it is protected.

The Privacy Policy applies to all users of our platform and services, including individuals who have registered for a SalesBop account and those who visit our website. By using our platform or services, you agree to the collection, use, disclosure, and procedures this Privacy Policy describes.

Please note that this policy does not extend to third-party websites or services, such as those that may be linked from our services or our website, so we advise you to familiarize yourself with the privacy policies provided by these third-party services.

This Privacy Policy is an integral part of our Terms of Service. If you have any questions about our Privacy Policy, or our practices in relation to your personal information, please contact us using the details provided in the "Contact Information" section of this Policy.

2. Definitions

In this Privacy Policy, the following terms are defined as follows:

2.1 "Personal Information" refers to any information relating to an identified or identifiable individual. An identifiable individual is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that individual.

2.2 "Anonymized Information" refers to data that has been processed in such a manner that it can no longer be associated with an identified or identifiable individual, thereby it does not constitute personal information.

2.3 "User" refers to any individual who uses our platform or services, including individuals who have registered for a SalesBop account and those who visit our website.

2.4 "Services" refers to the sales training and analytics platform provided by SalesBop, which includes AI-powered coaching and actionable insights from sales call recordings.

2.5 "Third-party Services" refers to services provided by entities other than SalesBop, including but not limited to transcription services, web hosting, database management, and AI analytics.

3. Consent

3.1 Agreement to Privacy Policy: By using our services or accessing our website, you are confirming that you have read and understood this Privacy Policy and our data collection practices as detailed herein. If you do not agree with our policies and practices, your choice is to not use our services.

3.2 Consent to Collect and Use Information: When you register for a SalesBop account or use our services, we will explicitly ask for your consent to collect, use, and process your personal information as described in this Privacy Policy. By giving your consent, you are granting us permission to perform those actions.

3.3 Consent to Share Information: We may also seek your explicit consent before sharing your personal information with third parties for purposes not described in this Privacy Policy.

3.4 Withdrawal of Consent: You may withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal. If you want to withdraw your consent to the processing of your personal information, please contact us using the details provided in the "Contact Information" section of this Policy.

4. Information We Collect

4.1 User-provided Information: When you use our services or access our website, you may provide and we may collect what is generally called "personally identifiable" information, or "personal information," which is information that specifically identifies an individual. Examples of personal information include name, email address, mailing address, mobile phone number, and credit card or other billing information.